MyCleaningJobs.com | People Experience BP/Manager - Plano, TX

People Experience BP/Manager

Prestige Maintenance USA - Plano, TX

Prestige Maintenance USA provides scalable janitorial and facilities maintenance services using environmentally sustainable solutions. We’re based in Plano, Texas — just north of Dallas — and have more than 3,000 employees nationwide. We customize janitorial and facilities-maintenance programs for clients in many industries, including distribution, fitness, grocery, retail, and transportation.

We are proud to be a woman-owned business led by Rachel Sanchez, CEO, and Jason Dinverno, CXO, whose parents, Marie and Alex Dinverno, established the company in 1976. As a women’s business enterprise, certified by WBENC, we look to partner with suppliers, clients, and team members who share our values. Not only are we a diverse supplier, but we also have our own supplier diversity program where we actively engage in partnership with other diverse suppliers.

The solutions we provide are scalable — flexible enough to meet the needs of any size enterprise, from Fortune 500 and mid-market clients to small businesses.

As the facilities maintenance and janitorial industry changes, independently owned companies like PMUSA are becoming less common. This allows us to focus on what’s right for our customers, not for shareholders.

Our nimbleness enables us to deliver a greater depth of service and responsiveness as well as a large pool of talent, without the hassles often associated with the largest of companies. Yet our large employee base, history, and national footprint mean we have the resources to serve clients of all sizes, from national, multi-site retail chains to smaller, independently-owned businesses.

Job Purpose
The People Experience BP/Manager position is responsible for aligning business objectives with employees and management in designated business units. The position formulates partnerships across the HR function to deliver value-added service to management and employees that reflects the business objectives of the organization. The People Experience BP/Manager maintains an effective level of business literacy about the business unit's financial position, its midrange plans, its culture and its competition.

This position has no direct supervisory responsibilities but does serve as a coach and mentor for other positions in the department.

Education and Certifications
High school degree or equivalent

HR experience with at least 4 years’ experience as an HR generalist supporting a multi-unit/multi-business environment OR

Five years HR Generalist or Specialist experience supporting a multi-unit/multi-business environment, plus a BA/BS degree in an HR related field (e.g., Business Administration, Human Resource Development, Human Resource Management, Industrial Relations/Labor Relations, Industrial/Organizational Psychology, Management, Organizational Development/Organizational Behavior) OR

Two years of Prestige experience leading/or supporting an operational unit with responsibility for complex business initiatives. Building & Creating partnership across
the company.

Additional Skills: Required and Preferred
The People Experience BP/Manager position is responsible for aligning business objectives with employees and management in designated business units. The position formulates partnerships across the HR function to deliver value-added service to management and employees that reflects the business objectives of the organization. The People Experience BP/Manager maintains an effective level of business literacy about the business unit's financial position, its midrange plans, its culture and its competition.

This position has no direct supervisory responsibilities but does serve as a coach and mentor for other positions in the department.

Essential Functions
· Able to read and communicate in English

· Requires physical exertion to manually move, lift, carry, pull, or push heavy objects or materials up to 50 pounds.

· Must be able to remain in a sitting (or stationary) position 80% of the time.

· Able to occasionally move about inside the office to access files, office machinery, etc.

· Must have good hand dexterity to process a high volume of email communication & other electronic communication

· Can work independently and in stressful environments

· Regular, consistent and predictable attendance
Some travel may be required. Approximately 20% of the time. Will vary during the month and week

Additional Information/Benefits

Duties/Responsibilities

Develop and maintain effective relationships with business leaders and employees to understand their needs and provide HR support.
Act as a consultant to management on human resource-related issues.
Analyze trends and metrics in partnership with the HR group to develop solutions, programs, and policies.
Manage and resolve complex employee relations issues. Conduct effective, thorough, and objective investigations.
Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks, and ensuring regulatory compliance.
Provide day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions).
Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
Provide HR policy guidance and interpretation.
Identify training needs for field employees, operation managers and office staff.
Participate in planning, development, delivering and monitoring training programs to ensure success. Follow up to ensure training objectives are met.
Conduct weekly meetings with respective business partners.
Provide day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions).
Perform HR administrative tasks including managing employee records, updating HR databases, processing paperwork related to onboarding, benefits, leave, payroll, and ensuring compliance with employment laws by maintaining accurate documentation and handling routine administrative functions within the HR department.
Actively takes part in the interview process for Operations Management hiring interviews
Assist the Sr. People Experience Manager and VP of HR with administration duties.

Perform other related duties as assigned.

Benefits:

Duties/Responsibilities

Develop and maintain effective relationships with business leaders and employees to understand their needs and provide HR support.
Act as a consultant to management on human resource-related issues.
Analyze trends and metrics in partnership with the HR group to develop solutions, programs, and policies.
Manage and resolve complex employee relations issues. Conduct effective, thorough, and objective investigations.
Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks, and ensuring regulatory compliance.
Provide day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions).
Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
Provide HR policy guidance and interpreta

This job reports to the Otis Scott
this is a Full-Time position 1st Shift

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