Top Guard Security is the leading security guard service provider for the Virginia Peninsula, the Southside, Tri-Cities, and Chester. Top Guard offers unarmed and armed security officers and mobile patrol services to industrial and manufacturing facilities, commercial properties, local and federal governments, residential communities, health care and retail establishments. Top Guard is Hampton Roads, Virginia's largest privately-owned security firm with 900+ employees and the largest woman-owned firm in the region. Its clientele represent the finest businesses, financial institutions, shopping centers, world-class manufacturers, communities and universities. Municipal, State and Federal contracts represent the backbone of Top Guard's regional dominance. Top Guard's size, experience and extraordinary level of service make it the region's choice for private security. Top Guard's commitment to superior security services begins with a commitment to its employees. We understand the critical role that a security professional plays in the overall success of a facility and we are devoted to hiring high caliber employees who are intelligent, capable, and dedicated individuals. Candidates are carefully selected by an experienced recruitment staff committed to finding those individuals who meet Top Guard’s rigid employment standards. Through training, performance evaluations, and quality assurance measures, we ensure that security officers maintain standards consistent with Top Guard's stringent requirements.

Must have a clean driving record, and have either military, law enforcement, or corrections background, or at least 1 year security experience. 

Pay range $19 - $21

Shifts available:

• Control Desk Officer (Day-Shift)
• • Quantity: 2
  • Availability: Friday-Thursday, 7-days open availability for 12-hour shifts, A/C shift 6am-6pm, rotating between 36 and 48 hours every other week. (A) week is 4 days on, 3 days off. (C) week is 3 days on, 4 days off.
• Control Desk Officer (Night-Shift)
• • Quantity: 2
  • Availability: Friday-Thursday, 7-days open availability for 12-hour shifts, B/D shift 6pm-6am, rotating between 36 and 48 hours every other week. (B) week is 4 days on, 3 days off. (D) week is 3 days on, 4 days off.

Job Duties & Responsibilities:

·        Monitor all access control (e.g. door and gate access) devices via Genetec.

·        Monitor all surveillance cameras to detect unauthorized actions, theft, damage, and/or illegal activities.

·        Monitor all inbound requests via email or phone calls.

·        Monitor alarm systems (e.g. fire and burglary).

·        Investigate security breaches or unusual occurrences promptly, document findings, and notify appropriate personnel.

·        Coordinate responses to incidents as well as provide updated information as it becomes available.

·        Report activities and incidents to supervisors, management, and clients, ensuring all actions are logged as per company requirements.

·        Communicate with emergency services (e.g., police, fire, ambulance) when necessary to coordinate and facilitate effective responses.

·        Assist employees and visitors with security-related concerns. 

·        All other duties and responsibilities as assigned.

Specifications:

·        Highschool diploma or equivalent.

·        Three (3) years of security experience.

·        Proficiency in Genetec access control and surveillance systems.  

·        Exceptional verbal and written communication.

·        Strong observational and analytical skills.  

·        Ability to multitask and work in high-pressure environments.

·        Knowledgeable in emergency response protocols. 

·        Virginia Department of Criminal Justice Services (DCJS) Private Security Certification or willingness to be trained in the use of pepper spray, tasers, and handcuffs through a certified training program.

·        CPR/AED/First Aid certification or willingness to complete a training program with a certified instructor.

·        Prior experience in law enforcement or security services is preferred.

GREAT OPPORTUNITY to work for an award-winning security firm that remains dedicated to our officers in the field.

Benefits
• Health Plan and Dental Insurance
• Supplemental Insurance Plans
• Paid Vacation
• Holiday Compensation

This site has a bonus incentive program where you could receive a perfect attendance bonus quarterly, monthly merit bonuses, officer of the month bonuses, and officer of the year bonuses, ranging from $25 to $300.

It is the policy of Top Guard to afford equal opportunity for employment to all individuals regardless of their race, color, religion, sex, national origin, age, genetic information, disability, or veteran status.

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