Position Summary

The Project Manager – Janitorial Services is responsible for overseeing daily operations, ensuring compliance with the customer’s scope of work, and delivering high-quality facility services. This role provides leadership to front-line staff, supports continuous training and safety initiatives, and ensures customer satisfaction through effective communication, quality assurance, and operational excellence.

Key Responsibilities

• Ensure full compliance with the customer scope of work and all contractual obligations.
• Participate actively in operations meetings to review performance and align priorities.
• Conduct and follow up on quality inspections, addressing deficiencies promptly.
• Manage scheduling and monitoring of floor care services and special projects.
• Provide and document ongoing employee training, including safety training.
• Ensure compliance with customer work order programs.
• Maintain adherence to all AHI standards, policies, and procedures.
• Oversee supply usage and inventory control.
• Review monthly financial and expense reports to ensure budget alignment.
• Manage and ensure compliance with equipment audits and maintain accurate equipment inventories.
• Provide regular coaching and support to employees to promote performance and development.
• Deliver excellent customer service and act as the primary point of contact for client needs and escalations.
• Maintain clear, honest, and timely communication with the customer at all times.
• Perform other tasks and duties as required to support operations and customer satisfaction.

Qualifications

• Minimum 1 year of experience as a Janitorial Project Manager or related supervisory role (preferred).
• Strong knowledge of janitorial services, floor care, and facility operations.
• Ability to manage budgets, supplies, and operational reporting.
• Excellent communication and organizational skills.
• Demonstrated ability to coach, train, and lead diverse teams.
• Bilingual (English/Spanish) strongly preferred.
• Proficient in Microsoft Office Suite and work order systems.

What We Offer

• Salary range: $45,000 – $55,000, based on experience.
• A mission-driven, inclusive environment focused on both individual and collective success. 
• Opportunities for professional development to help you reach your career goals. 

Access to tools, mentorship, and resources tailored to elevate your proficiency and contributions.