We at Image Janitorial Services are committed to providing quality dependable services.  Our goal of complete customer satisfaction has led us to increase our services to meet the ever-expanding needs of our customers. We now provide floor refinishing, carpet maintenance, porter services, water damage restoration, window washing, paper products and supplies. Our certifications have given us the knowledge and the tools to respond to our customers’ requests with the level of service they have come to expect from our company. We welcome you to our family and hope you will find your experience rewarding and fulfilling.

Janitorial Operations Manager

Location: West Palm Beach, FL

Employment Type: Full-Time

Salary: $75,000–$80,000 annually (based on experience with sales lead incentives and retention bonuses, total earnings can be in the mid-$80,000s or higher, provided performance targets are met)

Position Summary

We are seeking an experienced, hands-on operations leader who leads by example and is an active participant in the day-to-day success of the business. This is not a desk-only management position, we are looking for a non-nonsense professional who is comfortable working alongside the administrative and field teams to ensure operational excellence.

The ideal candidate is a self-starter who can confidently manage client expectations, support employee needs, solve problems proactively, and meet operational requirements with minimal supervision. They possess a strong professional pedigree, take ownership of their responsibilities, and consistently deliver results through accountability, leadership, and sound decision-making.

This position offers significant opportunity for growth and is designed as a steppingstone to an Operations Director role for the right individual who demonstrates exceptional leadership, business acumen, and a commitment to excellence.

Local candidates in the West Palm Beach area are strongly preferred. Bilingual English/Spanish candidates are highly encouraged to apply.

Key Responsibilities

• Oversee daily janitorial operations for multiple client accounts.
• Recruit, train, develop, and manage supervisors and janitorial staff.
• Ensure all employees are properly trained and perform according to contract specifications.
• Maintain strong client relationships and ensure high levels of customer satisfaction.
• Monitor account performance and implement continuous improvement initiatives.
• Develop and manage staffing schedules to meet operational and contractual requirements.
• Manage employee performance, coaching, and disciplinary actions as necessary.
• Coordinate equipment maintenance, repairs, and replacements.
• Monitor labor costs, inventory, and operational budgets.
• Manage vendor relationships and procurement activities.
• Travel regularly to client locations under management.
• Communicate effectively with senior leadership regarding operational performance and business needs.
• Perform special projects and additional duties as assigned.

Qualifications

• 3–5 years in janitorial/commercial cleaning operations.
• At least 2 years of supervisory or management experience.
• Strong leadership, organization, communication, and problem-solving skills.
• Experience with budgeting, inventory management, and process improvement.
• Ability to work flexible hours, including evenings, weekends, and on call as needed.
• High school diploma or equivalent.
• Bilingual English/Spanish is preferred.
• Local candidates in the West Palm Beach area are preferred.

Benefits

• Medical, dental, and vision insurance.
• Paid vacation, sick days, and holidays.
• Performance incentive programs.
• Professional growth opportunities.
• Company vehicle and fuel for required travel.

Pre-Employment Requirements

• Drug screening.
• Criminal background check.
• Motor vehicle screening.
• Employment verification.

If you are a dedicated operations professional with a commitment to service excellence and team leadership, we invite you to apply and become part of our growing organization.