As an Residential Concierge you will be Responsible for providing exceptional customer service to the residents, visitors, and vendors of the community. As an Residential Concierge, you will know all site-specific policies and procedures, and implement emergency response activities as appropriate, while providing superior customer service.

Some of the responsibilities may include (but are not limited to)

• Greet & welcome residents, guests & vendors.
• Notify residents when visitors come to the property to meet with them.  
• Assist in a timely manner with all phone calls and emails from residents and guest.
• Ensures cleanliness and upkeep of amenity spaces and front lobby.
• Maintains coffee machines and supplies.
• Assists with packages, auditing, dry cleaning and perishable arrangements.
• Handle all guest interactions with the highest level of customer service and professionalism.
• Assist guest with inquiries in connection with the buildings services, hours of operations, key personnel, in-house events, directions, etc.