MyCleaningJobs.com | Senior Employee Relations Specialist - Yonkers, NY

Senior Employee Relations Specialist

A&A Maintenance Enterprise, Inc. - Yonkers, NY

With offices across the country, A&A services a diverse portfolio of facilities including laboratory and regulated environments, commercial office buildings, schools, hospitals, government facilities, industrial buildings and many more. Founded in 1973, A&A has been committed to providing clean and safe environments for building occupants supporting our pledge to always put People First™.

A&A is seeking a proactive and experienced Senior Employee Relations Specialist to lead employee and labor relations, performance management, and people manager training programs. This role will own effective resolution of employee relations issues, as well as union relationships, ensuring compliance with regulations and labor agreements. You will also play a strategic role in supporting manager development and continuous improvement of HR policies and training programs that support the business. Reporting to the Director of Human Resources, this role will lead A&A’s employee relations team.

Employee & Labor Relations

Lead Employee Relations Specialist team to ensure timely resolution of ER issues and alignment with organizational objectives.

Serve as the primary contact for escalated employee relations concerns from employees, supervisors, and union representatives.
Support employees and managers to address workplace concerns, grievances, and disputes.
Develop and implement strategies to improve labor relations, including negotiations, grievance handling, and arbitration preparation.
Manage and respond to data requests from unions, ensuring compliance with collective bargaining agreements.
Represent the company by participating in unemployment hearings, arbitrations, and other legal proceedings.
Stay updated on employment laws (e.g., FMLA, ADA, EEO) and advise leadership on compliance.
compliance.

Performance Management & Compliance

Oversee all performance management activities for field employees, including coaching managers and approving documentation, PIPs, warnings, and terminations; coach and develop ER Specialist team.
Ensure all employee records are updated in partnership with the People Operations team.
Ensure A&A’s compliance with union seniority rules and other labor agreements.
Own the annual employee handbook recertification process.

HR Training & Site Support

Develop, lead, and conduct training programs for managers on employee relations, performance management, compliance, and other HR issues.
Conduct regular site visits to provide HR support and ensure consistency in HR process implementation across locations.
Collaborate with leadership to enhance workplace culture, employee engagement, and retention strategies.
Intake patterns to assess what the field needs from a management perspective.
Other duties as assigned by supervisor.

Education Requirements (Any)

Bachelor's degree in Human Resources
Business Administration or a related field
Master's degree

Additional Information/Benefits

Qualifications & Skills:

Bachelor’s degree in Human Resources, Business Administration, or a related field (Master’s degree preferred).
5+ years of HR experience, with a strong focus on employee relations and labor relations, with at least 2 years in a supervisory role.
Strong knowledge of employment laws, union relations, and HR best practices.
Proven experience handling complex HR cases, union negotiations, and arbitration processes.
Experience handling sensitive employee relations matters with confidentiality and professionalism.
In-depth knowledge of employment laws, labor relations, and HR compliance.
Strong leadership skills with the ability to coach and influence management.
Excellent communication, problem-solving, negotiation, and conflict resolution abilities.
Proficiency in HRIS, data tracking, and reporting tools.
Bi-lingual English/Spanish (required)

Benefits:

Qualifications & Skills:

Bachelor’s degree in Human Resources, Business Administration, or a related field (Master’s degree preferred).
5+ years of HR experience, with a strong focus on employee relations and labor relations, with at least 2 years in a supervisory role.
Strong knowledge of employment laws, union relations, and HR best practices.
Proven experience handling complex HR cases, union negotiations, and arbitration processes.
Experience handling sensitive employee relations matters with confidentiality and professionalism.
In-depth knowledge of employment laws, labor relations, and HR compliance.
Strong leadership skills with the ability to coach and influence management.
Excellent communication, problem-solving, negotiation, and conflict resolution abilities.
Proficiency in HRIS, data tracking, and reporting tools.
Bi-lingual English/Spanish (req

this is a Full-Time position 1st Shift
Travel is required frequently

Apply