With offices across the country, A&A services a diverse portfolio of facilities including laboratory and regulated environments, commercial office buildings, schools, hospitals, government facilities, industrial buildings and many more. Founded in 1973, A&A has been committed to providing clean and safe environments for building occupants supporting our pledge to always put People First™.

The focus of the role is to provide day to day outstanding cleaning and maintenance service to our customers.

Con oficinas en todo el país, A&A brinda servicios a una cartera diversa de instalaciones que incluyen laboratorios y entornos regulados, edificios de oficinas comerciales, escuelas, hospitales, instalaciones gubernamentales, edificios industriales y muchos más. Fundada en 1973, A&A se ha comprometido a proporcionar entornos limpios y seguros para los ocupantes de los edificios, respaldando nuestro compromiso de poner siempre a las personas primero™.

El objetivo del puesto es proporcionar día a día un excelente servicio de limpieza y mantenimiento a nuestros clientes.

• Serve as the primary contact for escalated employee relations concerns from employees, supervisors, and union representatives.
• Support employees and managers to address workplace concerns, grievances, and disputes.
• Develop and implement strategies to improve labor relations, including negotiations, grievance handling, and arbitration preparation.
• Manage and respond to data requests from unions, ensuring compliance with collective bargaining agreements.
• Represent the company by participating in unemployment hearings, arbitrations, and other legal proceedings.
• Stay updated on employment laws (e.g., FMLA, ADA, EEO) and advise leadership on compliance.
• compliance.

• Oversee all performance management activities for field employees, including coaching managers and approving documentation, PIPs, warnings, and terminations; coach and develop ER Specialist team.
• Ensure all employee records are updated in partnership with the People Operations team.
• Ensure A&A’s compliance with union seniority rules and other labor agreements.
• Own the annual employee handbook recertification process.

• Develop, lead, and conduct training programs for managers on employee relations, performance management, compliance, and other HR issues.
•  Conduct regular site visits to provide HR support and ensure consistency in HR process implementation across locations.
• Collaborate with leadership to enhance workplace culture, employee engagement, and retention strategies.
• Intake patterns to assess what the field needs from a management perspective.
• Other duties as assigned by supervisor.