Position Summary

The Inside Sales Representative supports AHI’s business development initiatives by driving lead generation, managing RFP opportunities, and coordinating with marketing on prospect outreach and nurturing campaigns.
This role is ideal for a proactive, organized professional who thrives in a fast-paced environment and enjoys building meaningful connections that fuel company growth.

Essential Duties and Responsibilities

Lead Generation & Prospecting

• Research and identify potential customers in target industries and geographic regions.
• Conduct outbound prospecting through calls, emails, and social media outreach.
• Qualify inbound leads from marketing campaigns, referrals, and web inquiries.
• Schedule discovery meetings and site visits for the Business Development team.
• Maintain a strong, accurate pipeline of qualified opportunities in the CRM system.
• Follow up on trade shows and networking event leads.

RFP (Request for Proposal) Management

• Monitor RFP portals (e.g., BidNet, DemandStar, government sites) for relevant opportunities.
• Maintain a centralized database of RFP platforms, access credentials, and renewals.
• Gather documentation and standard materials for proposal responses.
• Coordinate with operations and finance teams to ensure timely and complete submissions.
• Prepare summary sheets outlining key requirements, deadlines, and deliverables.

Marketing Coordination & Lead Nurturing

• Collaborate with marketing to execute email and social media campaigns.
• Segment and manage CRM data for targeted outreach.
• Track engagement metrics and identify high-potential leads for follow-up.
• Provide performance feedback to marketing regarding campaign effectiveness.

Target Customer Research

• Identify key decision-makers within target organizations.
• Analyze market trends and competitor activity to uncover new opportunities.
• Develop detailed account profiles and prioritize high-value prospects.
• Support the sales team with data-driven insights into strategic account planning.

Required Qualifications

• Associate or bachelor’s degree in business, Marketing, or related field preferred.
• 1–3 years of experience in inside sales, lead generation, or business development.
• Knowledge of B2B sales processes and pipeline management.
• Proficiency with CRM software (Salesforce, HubSpot, or similar).
• Excellent communication, research, and organizational skills.
• Advanced proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• Ability to multitask and manage multiple priorities under tight deadlines.

Preferred Qualifications

• Experience in facility services, commercial services, or related industries.
• Familiarity with RFP processes and bidding platforms.
• Working knowledge of marketing automation tools (HubSpot, Mailchimp, Pardot).
• Experience using LinkedIn Sales Navigator or similar prospecting tools.
• Understanding of commercial real estate and property management sectors.

Work Environment

• Office-based position with limited travel.
• Standard business hours: occasional flexibility may be required.
• Fast-paced, team-oriented environment focused on collaboration and growth.

Compensation & Benefits

• Competitive base salary.
• Bonus opportunities are tied to sales metrics.
• Comprehensive benefits package (medical, dental, vision).
• Vacations, Sick, and company holidays.
• Professional development and advancement opportunities.