For more than 60 years, ServiceMaster Clean has been creating cleaner, healthier, safer work environments for our customers. As a ServiceMaster Service Partner, you belong to a team that works together to deliver the best solutions and customer service to our clients.

We are seeking a Bilingual Talent & Onboarding Coordinator to support our fast-growing team in a high-volume, high-turnover environment. This position plays a crucial role in ensuring every new hire is processed quickly, accurately, and in full compliance with company and client requirements.

The right candidate is fast on a computer, thrives on accuracy, and takes pride in doing things right the first time. You’ll work directly with candidates, hiring managers, and supervisors to make sure every onboarding step — from offer to day one — happens seamlessly.

Fluency in English and Spanish is required — no exceptions. Creole and/or French is a plus!

Key Responsibilities

• Manage onboarding from offer acceptance through day one, including I-9 completion, E-Verify, and background checks.
• Keep onboarding and recruiting spreadsheets fully updated with accurate candidate statuses and new hire details.
• Maintain candidate pipelines by adding new applicants, tracking progress, and following up for placement.
• Send text and email outreach to applicants — no cold calling — and coordinate interviews or start dates.
• Communicate regularly with supervisors, managers, and candidates to ensure smooth transitions and fast issue resolution.
• Audit files and workflows for accuracy and compliance with federal, state, and client standards.
• Support recruiting efforts by posting positions, reviewing applications, and assisting with interviews as needed.
• Work independently once trained, demonstrating dependability, accountability, and strong follow-through.
• Identify process gaps and help improve speed, communication, and accuracy across the onboarding process.

Qualifications

• 1–3 years of recruiting, onboarding, or HR coordination experience preferred.
• Experience with I-9s, E-Verify, and background checks required.
• Strong computer and data entry skills — must be confident updating Excel daily.
• Excellent communication and organization skills; able to manage multiple priorities at once.
• Fast, accurate, and dependable — able to balance speed with precision.
• Proven ability to take direction, own outcomes, and follow through consistently.
• Fluency in English and Spanish (verbal and written) required. Additional languages a plus.

What You’ll Bring

• A sense of pride and ownership in your work.
• The ability to thrive in a fast-paced, high-volume environment.
• Respect for confidentiality and compliance.
• A positive, team-oriented mindset focused on getting things done right and on time.