We are seeking an experienced and detail-oriented Janitorial Services Manager to lead  facilities operations at Sevenoaks Shopping Centre (32900 South Fraser Way #201, Abbotsford, BC V2S 5A1). Reporting to senior management, you will be responsible for planning, organizing, directing, controlling, and evaluating all aspects of our janitorial and facilities services operations. This role requires a hands-on leader who can balance operational excellence with staff development while ensuring exceptional service delivery to our clients.  

TERMS OF EMPLOYMENT:  Permanent Full-time (32hrs per week) position  

OFFERED HOURLY WAGE: CAD$ 37.51   

JOB DUTIES:  

Operational Leadership  

• Plan, organize, direct, control, and evaluate daily operations of janitorial and facilities services across multiple client sites
• Establish and implement comprehensive policies and procedures for all staff and service delivery operations
• Ensure consistent quality standards and compliance with health, safety, and environmental regulations

Financial & Resource Management  

• Plan and control departmental budgets, monitoring expenses and identifying cost-saving opportunities
• Manage inventory of supplies, equipment, and materials to optimize efficiency and minimize waste
• Oversee procurement processes and vendor relationships

Client Relations & Problem Resolution  

• Respond promptly and professionally to client inquiries, concerns, and complaints
• Develop and implement solutions to operational challenges and service issues
• Maintain strong client relationships through regular communication and service reviews

Team Leadership  

• Hire, train, and supervise janitorial and facilities staff
• Conduct performance evaluations and provide ongoing coaching and development
• Foster a positive, safety-focused work culture that promotes excellence and accountability
• Schedule and coordinate staff assignments across client locations

QUALIFICATIONS AND REQUIREMENTS:  

Education  

• Bachelor’s Degree or a College Diploma in facilities management or business administration

Experience  

• 2-3 years of progressive experience in janitorial services or facilities management
• Demonstrated leadership experience managing teams and operations
• Proven track record of budget management and operational planning

Skills & Competencies  

• Strong organizational and time management abilities
• Excellent communication and interpersonal skills
• Problem-solving mindset with ability to make sound decisions under pressure
• Completion of site sanitation training
• Proficiency with scheduling software and MS Office applications
• Valid driver's license and reliable transportation

Assets  

• Knowledge of cleaning chemicals, equipment, and safety protocols
• WHMIS certification or willingness to obtain
• First Aid certification
• Bloodborne Pathogens Training
• Experience with contract management

What We Offer  

• Competitive salary commensurate with experience
• Comprehensive benefits package
• Professional development opportunities
• Supportive team environment
• Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays