SEJ Services, LLC is a privately owned commercial janitorial services company operating across 9 states in the Southeast. SEJ’s culture has been nationally recognized as a Top Workplace from 2022–2026! SEJ provides cleaning services for office, medical, industrial, manufacturing, and educational facilities.

Account Manager Job Summary and Duties:

• Accomplishes staff results by communicating job expectations; training, planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards.
• Accomplishes financial objectives by monitoring labor hours and supply inventories.
• Conducts facility walkthroughs to inspect quality of work and safety compliance.  All issues will be discussed with the janitorial crew and managed through the online work order system. 
• Meets with customers to discuss issues and foster a positive relationship by having a strong customer service mentality. 
• Responds to ALL calls for assigned accounts at all times (this includes nights and weekends if necessary).
• Maintains quality service by enforcing quality and customer service standards; being proactive in identifying and preventing potential problems; recommending operational improvements.

Account Skills/Qualifications:

Experience in the janitorial industry is not necessary; high sense of urgency and customer service; performance and quality management; coaching; supervision; results driven; fostering teamwork; Microsoft Office; ability to lift 50 pounds or more; valid Driver’s License

Compensation:

• Total Compensation $45,000 salary per year. Experience in the janitorial industry is not necessary.     

Benefits:

• 401K:  The Company will match 100% of deferrals up to 4% of compensation.
• Health Insurance: Company offers medical, dental, vision, life, short-term disability, long-term disability, $50,000.00 of group life and accidental death and dismemberment insurance policies, supplementary life, accident and critical illness insurance policies to employees and dependents. Company contributes $360/month to employee-only medical coverage and up to $35/month to total amount of monthly premiums for supplemental plans elected.
• Paid Time Off: This time does not roll over from year to year.
• Company iPhone and MacBook provided