Contract Services Group, Inc. (CSG) specializes in providing cleaning and related services to a variety of industry facilities throughout the Southwestern United States.  These include hotels/resorts, multi-family housing, office, retail, universities, and city-owned municipalities.  We adhere to our core values of customer focus, continuous improvement, integrity, and communication in every aspect of our business. From servicing our clients' premiere facilities to treating our employees with dignity, we believe that quality and commitment to excellence exemplify our business. 

CSG takes enormous pride in our dedication to both employee and facility safety. We believe strongly in protecting the safety of employees, co-­­workers, customers, our customers’ clients, and their surrounding community.  

CSG offers competitive wages and a comprehensive packet of benefits. We strive to not only be fair and honest in all of our dealings but also to set a standard that sets us apart. 

Become a CSG team member!

Contract Services Group is seeking a motivated and results-driven Sales Outreach Specialist on a temporary basis to support our sales team's lead generation and outreach efforts. This role is primarily focused on sending solicitation emails and conducting cold calls to prospective clients to generate new business opportunities. The ideal candidate is comfortable on the phone, has strong written communication skills, and thrives in a high-volume outreach environment. 

Some of the key responsibilities of the Sales Outreach Specialist include: 

Cold Calling & Phone Outreach 

• Conduct a high volume of outbound cold calls daily to prospective clients across assigned regions 
• Deliver clear, compelling pitches for company services and qualify leads based on interest and need 
• Overcome objections professionally and maintain persistence in follow-up efforts 
• Log all call activity, outcomes, and next steps in the CRM system 

Email Solicitation & Campaigns 

• Draft and send personalized solicitation emails to targeted prospect lists 
• Execute email outreach campaigns, including initial contact, follow-ups, and re-engagement of lapsed leads 
• Customize messaging based on prospect type, industry, and regional market 
• Track email open rates, responses, and conversions; adjust outreach accordingly 

Lead Management & Reporting 

• Maintain accurate and up-to-date records of all outreach activity in the CRM database 
• Identify and research new prospects to keep pipeline lists current and targeted 
• Provide weekly activity summaries to the department.  

Qualifications and Skills:  

• High school diploma or equivalent required 
• Prior experience in cold calling, telemarketing, inside sales, or email outreach strongly preferred 
• Comfortable making a high volume of outbound calls in a structured environment 
• Strong verbal communication skills — professional, clear, and confident on the phone 
• Solid written communication skills for crafting effective solicitation emails 
• Basic proficiency with Microsoft Office (Outlook, Excel) and/or CRM tools (e.g. HubSpot) 
• Self-motivated with the ability to stay on task independently with minimal supervision 
• Resilient and coachable — able to handle rejection and adapt approach based on feedback 

Physical Demands/Environmental Factors:  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Works under moderate supervision.  
• Stand, sit or walk for an extended period. 

Critical features of this job are described under the previous headings. They may be subject to change at any time due to reasonable accommodation or other reasons. This job description does not list all the duties of the job. You may be asked by supervisors to perform other nonessential assignments and duties. You will be evaluated in part based upon your performance of the tasks listed in this job description.  

Contract Services Group, Inc. is an Equal Opportunity Employer (EOE) and supports diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or on the basis of disability.