MyCleaningJobs.com | Quality Assurance & Training Manager - Manhattan, NY - Summit Facility Solutions

Quality Assurance & Training Manager

Summit Facility Solutions - Manhattan, NY
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Managing your facility is no easy task; considering everything from cleanliness, periodic work, preventative maintenance, lighting solutions, Integrated Pest Management - the list is endless...  The team at Summit Facility Solutions have adopted a partnership approach to facilities management.  Our success is founded on the premise that success in managing your client space requires both the vendor (that's us!) and the customer to form a synergy and work together.  This means great communication, constant quality assurance & improvement and a dedicated team to get the job done.  We understand the day to day struggle with maintaining your facility; we go beyond the vendor/customer relationship and integrate ourselves into your space to learn the idiosyncrasies so we can design a custom approach to managing the growing needs of your space.  By joining as a staff member of the Summit team, you are acting as a solution based representative of our company.   We strive to be one of the best service delivery companies on the market and that starts with our employees.

 


The staff at Summit Facility Solutions are responsible for all aspects of facilities maintenance, most notably, commercial cleaning! Our cleaners sanitize and organize all areas of our client space, and manage professional relationships with our clients.

We are actively seeking full-time operations manager (2pm-Midnight) to oversee our staff and manage our accounts.

Responsibilities (including but not limited to)

Employee Facing

  • Finding new candidates
  • Participate in the process of recruitment and retention, training, supervision, and development of staff.
  • Perform job based training of new candidates in the field
  • Supervise assigned cleaning staff as well as provide on-site support and leadership.
  • Collect timekeeping records and consolidate and submit weekly payroll
  • Manage call outs / replacing of staff
  • Send before/after pictures of work to clients/management

Customer Facing

  • Perform quality assurance reporting to ensure scopes of work are being carried out
  • Interface with customers regularly to obtain feedback and carry out results
  • Oversee all account inventory and order supplies as needed
  • Perform new account walkthrough's and interface with potentials customers

Utility Work

  • Perform floor work (VCT Waxing/Buffing, Carpet Shampooing, etc)
  • Lead Deep Cleans and Post Construction Projects
  • Light Handyman Project Work

Vehicle

  • Able to operate a RAM ProMaster Cargo Van to/from NYC

Location

  • New York City and Long Island and part of NJ

Why join Summit?

  • All Employees are W2 employees
  • Part or full-time employment available
  • Opportunities for career advancement
  • Paid training program
  • Scheduling that meets your needs

 

Additional Information/Benefits


Benefits: Paid Vacation, Paid Sick Days, Paid Holidays, Short Term Disability, Long Term Disability

This job reports to the Rocco
this is a Full-Time position 2nd Shift

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