ServiceMaster Clean® is a trusted leader in cleaning and restoration services with nearly 100 years of experience and a nationwide network of professionals.

ServiceMaster Facilities Maintenance, founded in 2005, is a locally owned and independently operated franchise servicing over 30 million square feet of commercial property daily across more than 10 states.

If you have a passion for cleaning and great customer service, we have a place for you. Join a nationwide team of cleaning experts and help us deliver exceptional service every day.

Note: This job posting is specific to work sites located in the zip code listed in the title. If you prefer a different location, please search for job postings by your desired zip code.

Position Summary

The Cleaning Operations Supervisor is responsible for overseeing daily janitorial service operations at an assigned client site or across multiple client locations within a defined geographic market. This role ensures consistent service delivery, proper staffing, and compliance with company and client expectations.

Supervisors may be assigned to a single location or a group of locations within a market and must be able to manage priorities, teams, and service quality across varying environments.

Scope of Responsibility

• May oversee a single site or multiple locations within a defined market
• Responsible for staffing, scheduling, and service quality across assigned site(s)
• Travel between locations may be required based on assignment
• Schedule may vary based on operational needs, including evenings and weekends

Key Responsibilities

• Supervise and support janitorial staff across assigned site(s)
• Ensure cleaning and service standards are consistently met
• Conduct routine site inspections and quality checks
• Manage employee schedules, attendance, and performance
• Assist with hiring, onboarding, and training of new employees
• Address operational issues and implement corrective actions
• Maintain compliance with company policies and client requirements
• Communicate updates and issues to Operations leadership

Qualifications

Required:

• High school diploma or equivalent
• Prior supervisory or team lead experience
• Strong communication and leadership skills
• Ability to manage employees in a service environment

Preferred:

• Janitorial or facilities maintenance experience
• Experience managing multiple locations
• Bilingual (English/Spanish) a plus