ServiceMaster Clean® is a trusted leader in cleaning and restoration services with nearly 100 years of experience and a nationwide network of professionals.

ServiceMaster Facilities Maintenance, founded in 2005, is a locally owned and independently operated franchise servicing over 30 million square feet of commercial property daily across more than 10 states.

If you have a passion for cleaning and great customer service, we have a place for you. Join a nationwide team of cleaning experts and help us deliver exceptional service every day.

Note: This job posting is specific to work sites located in the zip code listed in the title. If you prefer a different location, please search for job postings by your desired zip code.

Operations Supervisor – Commercial Facilities Services

The Operations Supervisor is responsible for overseeing the daily execution of services at assigned customer site(s). This role ensures staffing, scheduling, and quality standards are met while supporting frontline employees and maintaining efficient day-to-day operations.

Depending on business needs, the Operations Supervisor may oversee a single customer location or multiple locations within the same client account and market. The position remains focused on operational execution, employee support, and consistent service delivery.

What You'll Do

• Oversee daily service execution at assigned customer location(s).
• Coordinate staffing, scheduling, and shift coverage to support operational needs.
• Monitor work quality and ensure established service standards are met.
• Support the onboarding and training of new employees.
• Address routine operational issues while maintaining efficient daily operations.
• Ensure compliance with company policies and customer requirements.
• Communicate operational updates and concerns to the Senior Operations Supervisor or Operations Manager.
• Provide day-to-day leadership, coaching, and support to frontline employees.

What We're Looking For

• Previous supervisory or team lead experience preferred.
• Experience in service-based or facilities operations preferred.
• Janitorial or facilities maintenance experience is a plus.
• Strong organizational and time management skills.
• Excellent communication and problem-solving abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Dependable with strong attention to detail.

Work Schedule

Work schedules vary based on customer and business needs and may include evenings, weekends, and holidays.

Physical Requirements

This position requires standing, walking, and actively managing operations throughout the workday. Candidates must be able to perform physical tasks such as bending and lifting as needed and work in a variety of commercial and industrial environments.